Membership Policies - for further questions please feel free to call or email us. We are happy to work with your specific concerns!
- Upon arrival at class, please sign in on the iPad.
- Class passes are transferrable but not refundable.
- Failure to show up for a reserved class or failure to cancel within the 8-hour cancellation window forfeits that purchase and/or will be deducted from your class pass. For those with unlimited passes, failure to cancel within the 8-hour window will result in a $10 no-show fee.
- Clients may cancel up to 8 hours prior to the start of class without penalty.
- If you have a recurring monthly pass, you can request a stop on your pass if you are going away for more than two weeks. Please contact us for this request.
- For private BodyBoard or Pilates sessions, please respect our 24-hour cancellation notice policy. Failure to do so will result in forfeiture of purchase.